Great customer service
Great customer service
By Kade J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
353 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
Auxbeam Lighting (auxbeam.com) has 353 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 302 reviews with 5 stars · Clear filters
Great customer service
By Kade J.
Compre una luz al mes presento problemas, les envié fotos de lo que presentaba, y fue sorprende lo rápido que me contestaron e inmediatamente me enviaron un remplazo, sin pedir garantía , ni caja, (mi preocupación es que estaba instalada en república dominicana y es difícil enviar a EEUU) muy buen servicio al cliente, y cabe destacar que son unas luces muy potentes, nada que envidiar a marcas que cuestan 10 veces más, la compraría de nuevo 100%
By Angel F.
I ordered these lights about 6 months ago or so. Got them installed about 3 months ago. Last week I noticed that there is water in 3 of them, so I emailed the customer support. They got back to me pretty quick and I was able to send them some pictures and they are sending replacement lights. There customer service is top notch and for that I will be using them for everything in the future. I will also recommend them to everyone I know looking for lights.
By Jonathan B.
I have ordered and used many different LED lights and Auxbeam is by far the brightest. Great order process on their website and though I was sent the wrong bulb for my fog lights, they sent the right ones and let me keep the original to resell or give as a gift.
By Sara L.
Very quick response by customer support and they quickly sent me a new set of lights after one of them started malfunctioning (with video evidence) without any additional charges. Also great quality lights, 10/10 would recommend. (Thank you Dorothy!)
By R Z.
Good customer support, great lights
By William M.
Schnelle Antwort und ohne zu zögern Ersatz Produkt geliefert. Vielen Dank und liebe Grüße aus Germany
By René Blanke _.
Awesome customer support and service, they’re super easy to talk to. Replace my lights under warranty. Delivery was quick as well
By Paul L.