Dorothy was the absolute best with all…
Dorothy was the absolute best with all my questions and guided me in the right direction. The quality of these product is unmatched and I will forever be grateful for aux beam. Thank yall so much
By John V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
353 reviews
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Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
Auxbeam Lighting (auxbeam.com) has 353 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
353 approved reviews, newest moderated first
Dorothy was the absolute best with all my questions and guided me in the right direction. The quality of these product is unmatched and I will forever be grateful for aux beam. Thank yall so much
By John V.
I purchased a set of 9005 LED's for my 2018 Dodge Charger. Also ordered the 'decoder' box which stated it "may be needed" for some Dodge cars. Plugged in the LED's and no flickering so figured I was good to go and not use the decoder box. Well....within 2 hours of use one bulb stopped working. Messaged them and told them of my issue. Some trouble shooting/questions and looks like since I did not use the decoder box caused one bulb to die. Right away they said we will send a new complete set! I told them it looks as though the failure was MY FAULT and I would pay for the new set. They declined my offer and are sending me a new set!!! STAND UP CUSTOMER SERVICE!!! This is the third car I have used AUXBEAM products and will again!! Thank You!!
By JB
Lights purchased did not fit my truck, but customer service (Dorothy) was fantastic and we were able to resolve the issue in record time!!
By Jerry B.
I love auxbeam been using them for 5 years now and definitely recommend them to everyone when I have a problem customer support is so quick and helpful to help me fix my problem
By Javier
12 months ago I purchased 12 4inch pod lights to use as reverse & loading lights on my logging unit and can honestly say I will never buy anything else other than Auxbeam from this day forward outstanding product keep up the good work team
By James H.
Bought 2 of the VMax 4” side shooter pod lights. Great lights and look great, unfortunately the DRL light on the driver side went out after a month. I emailed customer service and they sent a replacement right away.
By Randy Z.
Excellent product support. They ensure you get you product and their product is more premium. High quality lights. Perfect beam pattern and strong build up
By Thapelo M.
Their customer service was outstanding. Their products are well made and great for the price. I will keep buying their products.
By -Luis