Service
Service is good
By Trivian S.
Response from Auto Service Agency· Oct 11, 2016
Dear Valued Customer, Thank you for your comment. If there is anything we can do for you, please do not hesitate to give us a call.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Just quality vehicle coverage and peace of mind you can count on, from a financially stable, service-oriented company.
Auto Service Agency (autoserviceagency.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Service is good
By Trivian S.
Response from Auto Service Agency· Oct 11, 2016
Dear Valued Customer, Thank you for your comment. If there is anything we can do for you, please do not hesitate to give us a call.
I did not get the opportunity to utilize this service, however it sounded real good. Keep up the good work.
By Cathy
Response from Auto Service Agency· Sep 22, 2016
Dear Valued Customer, Thank you for taking the time to write your review. We are pleased to hear your vehicle was reliable & hadn't caused any problems, as that is not the case with the majority of our consumers. If you find yourself in need of another vehicle service contract, please do not hesitate to contact us. We would be more than happy to assist you in the purchase.
Matt is to send me a copy of the agreement. I will have a change after moving to another home.
By Joan L.
Response from Auto Service Agency· Sep 22, 2016
Dear Valued Customer, The contract has been mailed out per your request. According to our records it has been delivered. Once you are settled in, please let us know if you would like to update your account with your current address. Best regards during your move.
I appreciated the representatives patience & understanding!
By Jessica W.
Customer service is Awesome. Ability to reach them quickly and each of them has very good knowledge on the product they offer
By Bala
Response from Auto Service Agency· Oct 11, 2016
Dear Valued Customer, Thank you for your comment. Please, give us a call if we can be of assistance to you.
Easy to work with. Steve actually listened to our needs and wishes. Thanks
By Randall P.
Response from Auto Service Agency· Oct 11, 2016
Dear Valued Customer, We are so pleased to hear Steve was able to help you regarding your service contract. We pride ourselves in staffing highly trained and qualified agents. Our specialists want to make sure they help our customers to the fullest of their abilities with every request. If there is anything we can do for you, please do not hesitate to give us a call.
Customer service was excellent. I just put my car in the shop dont know what's wrong with it. Tow truck came and got me in like 30 min which was fast. Thank God i just made it back in town. 1200 miles was out visiting friends and family. But i do have warranty on it. So i will let everyone know what happens. I've put a lot of miles on her 120***something miles now.
By Shavortis P.
This was my first experience working with a extended warranty. I had to leave my car late Thursday afternoon b/c my call had to be there Friday. The dealership notified company that my car was there in the shop. The company sent a person to my dealership but couldnt give a time on when that person was going to be there to do estimate whether the DVD needed to be replaced on not. They informed dealership that it needed to be replaced then dealership was able to order DVD player and install two weeks later. The extended warranty company paid the dealership and all is good.
By Stephanie R.