Good company to do business with
Good company to do business with, very responsive and helpful.
By Doug
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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312 reviews
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Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
312 approved reviews, newest moderated first
Good company to do business with, very responsive and helpful.
By Doug
You claim to ship Fast. Yet the web site says 7-10 days unless I pay for 2-3 day shipping? Which is it? Do you ship fast or not? Why the play for extra shipping cost. You seem to want it both ways! Working way toooo hard to confuse your customer. Mixed messaging? HINT: If you have it in stock = ship it! If not please state that. Is being honest really this hard?
By Kevin
I ordered this handle and hardware to fix a door going into the sanctuary of our church. This was what was originally on the door. We received the order within a reasonable time. I installed it today and it works perfectly. The only issue I had at all was that the gold color on the church door was shiny and this was a dull or mat finish. No other issues. I will certainly use the company again and recommend it to others. Thank you! Robert
By Robert
we are not happy with o purchase and returning it is extremely difficult
By martie
Very easy to do.
By Donald
Extremely helpful in picking out the correct replacement needed and sending me a link for the item(s) to order. All my questions were completely answered and in a very quick response time.
By James
Reasonable cost, order shipped promptly and came in undamaged.
By Alan
1- didn't get the 5% off , after I put it in. 2- pretty sure it said free shipping when I first read it.
By David