I bought a refurbished door closer
I bought a refurbished door closer, and when I was having a problem with it, they were professional and extremely helpful in making sure that I was satisfied and my door was working correctly.
By William M.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
312 reviews
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Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
312 approved reviews, newest moderated first
I bought a refurbished door closer, and when I was having a problem with it, they were professional and extremely helpful in making sure that I was satisfied and my door was working correctly.
By William M.
The person responded quickly, accurately, and problem was solved on the first attempt
By Michael L.
Gary did a phenomenal job trouble shooting us through wiring a new automatic opener using an existing panic bar time delay module. Thanks again!
By James M.
The representative Derek was great, returned email, and followed up with everything.
By Jeff
I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses length. Now I think my guess is correct that alarm sensor wire (used to power motor ~30' from power supply), probably 22 gauge, results in too high of a voltage drop and can't fully retract the bar. Thanks so much for this detailed information.
By Tip R.
I was super stuck on a job, customer was angry. They had missing trims that I just could not track down. A lot of trial and error, until I found these guys. Very, very helpful ! Their youtbe channel is awesome too!
By Felix
Rip off of a company, rude coustomer support. They will overcharge on shipping for something that weighs under an ounce $20 plus they send not full order and will not refund .
By valentin I.
Gary was amazing and very helpful. Thank you so much Gary! There are rare people like Gary, This man deserves a raise.
By Jenish