I sent an email over asking what I…
I sent an email over asking what I needed and within 5 mins they had answered me with exactly what I needed.
By crystal
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
312 approved reviews, newest moderated first
I sent an email over asking what I needed and within 5 mins they had answered me with exactly what I needed.
By crystal
William was great to work with because we didnt havea clue of what we needed and after many emails he has set us up for what we needed. Great company to work with and highly recomend them for your door needs
By Baxter County G.
The customer service representative helped me select the correct hardware for my door.
By Rene
Current product was discontinued so I asked for alternate. Received immediate response. Grateful for support and customer service. Its great to have a "human" understanding and response. Thank you
By Len
Thank you for offering 5% discount and free shipping. Easy purchase via your website
By BEVERLY
no customer service
By thomas
Response from Automatic Door and Hardware· Dec 3, 2018
Hello Thomas, We received your email regarding the change in the shipping address. The address has been updated and the products are shipping today. Thank you,
Easy to navigate website and pricing was competitive
By Larry
it would have been nice to talk to a customer service rep but when I emailed them they responded very quickly, and then I asked another question via email and he responded back very quickly once again. There was no hidden charges the price was very fair, shipping costs were very reasonable also. And even though it was towards the end of the day I received confirmation that my part shipped on the same day.
By Bart