William provided fast and detailed…
William provided fast and detailed customer service - a pleasure doing business
By Turtle & H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
312 approved reviews, newest moderated first
William provided fast and detailed customer service - a pleasure doing business
By Turtle & H.
It was a very covenant process
By Partev
Was hesitant of ordering online, But because of the price gave it a shot. Ordered 2 IXO sensors and received them in less than 3 days. I am satisfied with the order process and plan on using them again.
By Jacob
Excellent customer service via email. Prompt, courteous, and knowledgeable response. Highly recommend their products.
By Raymond M.
Website was easy to use.
By John
I ordered nylon wheels and they sent me steel wheels and my order says nylon wheels. Waiting for response before I change my satisfaction from distributor.
By David
This is a high quality product that supports a heavy gate. I just installed it yesterday and it came out great. Works like a charm. Well worth the money spent
By Brian G.
No reservations
By Elwood