It was good
It was good, they communicate all the steps you need to take and always available to help
By Kamogelo
Response from Au Pair USA by InterExchange· Sep 6, 2024
Thank you! Enjoy your cultural exchange program :)
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 93 reviews with 4 stars · Clear filters
It was good, they communicate all the steps you need to take and always available to help
By Kamogelo
Response from Au Pair USA by InterExchange· Sep 6, 2024
Thank you! Enjoy your cultural exchange program :)
the monitoring and attention that interexchange provides is very good and important
By Maria
Response from Au Pair USA by InterExchange· Sep 6, 2024
Thank you, Maria! We are happy to hear you received the support you needed.
My experiencie is good, my host family is the best
By Tatiana
Response from Au Pair USA by InterExchange· Sep 6, 2024
Thanks Tatiana! We appreciate your feedback :)
I have been assisted on everything I needed, it has been a great experience, since leaving my home to now experiencing the exchange program. I truly trust everyone available to help me and support me whenever I need.
By Laura
Response from Au Pair USA by InterExchange· Jul 23, 2024
Thanks, Laura! You can definitely trust that we'll be here to support you throughout your program!
The staff I spoke to was wonderful and polite. The only problem I had the whole experience was I had some tell me with my situation I would get a referral discount when in fact I didn’t. So inconsistent knowledge. Other than that, it has been a great company to use.
By Barnett
Response from Au Pair USA by InterExchange· Jul 8, 2024
Apologies for any confusion with the referral discount. Hope everything is off to a good start!
Real fast and helpful . Always ready to help and really friendly .
By Arista
Response from Au Pair USA by InterExchange· Jun 28, 2024
Thanks for the feedback, Arista!
Our Local Coordinator has made this experience a very clear and transparent one as a first time host family . Danielle Bolander’s always available for us and her communications via email are very helpful ! Our Au Pair herself is wonderful so far! We are very happy with this whole experience so far!
By Farinha
Response from Au Pair USA by InterExchange· Mar 4, 2024
Thank you Estef for your review, we look forward to hearing more about your experience later in the year.
They were very helpful every time I asked a question, I think it could be better if they would accompany me more to prepare my visa interview like with possible questions but it wasn’t a big deal, they really make all the process as easier as possible for the au pair and the host family:)
By Karen
Response from Au Pair USA by InterExchange· Feb 9, 2024
Thanks for your helpful feedback, Karen!