Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,940 reviews
Audien HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Audien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,940 approved reviews, newest moderated first
This 5 star review is for their excellent customer service. I have series of concerns and issues before and after order placement but they did respons quickly and address those concerns professionally. I bought these hearing aids for my grandmother and she loves it. Please support this business.
By Kathrine
I had to contact customer service to resolve an issue with my devices. The representative who took care of me was Cheyanne. My problem was addressed quickly and competently. I can recommend their customer service to you if you are looking for hearing devices.
By Martin H.
I just received my order of your tiny hearing aids. After making the proper adjustment for sound level, I tested them out the same evening. I was overjoyed when the sound came through crystal clear. After more than a year without proper hearing, I finally was able to watch a TV program without the need to turn the volume up to the max. Recharging worked beautifully so that the next morning, I was ready to start another perfect hearing day!! I have ordered more than 7 other aids over the past several months, and every one of them failed to deliver. They were all returned for refund. I plan to order a second pair of your tiny aids just in case I lose one. I never want to be without them from this day forward. Congratulations for producing this excellent product and marketing it at a very fair price.
By Maryanne B.
Fast response. Very good quality hearing aid. Very happy with my purchase.
By Lily Y.
Very poor professional conduct, over charged refusing refund, bad unit Based on some misunderstanding Problem is fully resolved, replaced The defective unit happy with there Professional conduct now
By Hameed K.
Response from Audien Hearing· Nov 11, 2020
Hello Hameed, We are sorry you feel you were not helped fairly. We accidentally sent you an email letting you know we "upgraded you for free" after you had clicked to purchase the upgrade. We have refunded the upgrade cost of $60 and reached out over email to help resolve this issue. It is also likely you received a defective unit!
I surprised my hubby with these hearing aids. Not only are they made in the USA but are affordable & work great. I'd recommend these to anyone who has hearing loss. Thank you Audien Hearing for making a product that people can actually use & not break the bank.
By Cindy S.
I ordered their EV1 hearing aid and it really did not fit properly. They allowed me to upgrade to the EV3. They were caring, professional, and reacted promptly.
By Lyle B.
I was talking with Ervin today 11/03/2020 and she was extremely helpful and solved the issues which I was having.
By Vikki W.
