I had issues getting started with Atlas…
I had issues getting started with Atlas VPN but the customer service folks were very helpful.
By Tony P.
Sunday, November 8, 2026 · Customer reviews of US businesses

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424 reviews
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Atlas VPN is a free virtual tool that changes your IP address and protects your connections. With our product, you'll be able to hide your online actions from anyone trying to peek at them – make it your ISP, a hacker, or the government. At the same time, you'll get safe and private access to geo-restricted content: from cheaper plane tickets to unlimited streaming content.
Atlas VPN (atlasvpn.com) has 424 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
424 approved reviews, newest moderated first
I had issues getting started with Atlas VPN but the customer service folks were very helpful.
By Tony P.
Me and my friends misunderstood each other about using Atlas VPN or not and because of that, I purchased a 2 year subscription for around 49.5$ Luckily I contacted live support and immediately got a respond back from a very nice and kind person. When I told him my story, he cancelled my subscription immediately and now I got my money back. Huge thanks to Atlas VPN. The best!
By Daniel Randrup R.
Chatting with the customer support was very easy. Kylie was so helpful and professional. Thanks
By Fabio A.
After a long search for a vpn and reading the conflicting reviews, reports and opinions I was a little confused but I was recommeded Atlas. I tried the free version first before upgrading to the Premium and I have to say that I'm very impressed. Installation is a breeze. I just followed the instructions. It is pretty stable and degradation of Up/Down load speeds is @ 4.5% with minimal increased latency which compares very favourably with some other providers. I have one issue and that is that if the vpn drops there is no visible notification. Hopefully this issue can be addressed in the near future.
By customer
我的问题得到了解决,非常感谢。
By yobbo
Support was great but unfortunately due to my PC version I am unable to get the VPN working on Win 7 as their minimum requirement was win 10
By Lim Si Y.
I had an issue trying to connect to a VPN server and Atlas VPN gave very fast support , the problem was solved in just little time.
By Erik D.
Excelente trato y profesionalidad
By Santiago D.