Good support as always
Good support as always Always fast and efficient. To the point to resolve the issue.
By Werner H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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424 reviews
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Atlas VPN is a free virtual tool that changes your IP address and protects your connections. With our product, you'll be able to hide your online actions from anyone trying to peek at them – make it your ISP, a hacker, or the government. At the same time, you'll get safe and private access to geo-restricted content: from cheaper plane tickets to unlimited streaming content.
Atlas VPN (atlasvpn.com) has 424 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
424 approved reviews, newest moderated first
Good support as always Always fast and efficient. To the point to resolve the issue.
By Werner H.
Good job Sean!
By Frederick G.
The support really helpful and responsive
By Davy K.
I requested a refund because I wasn't able to use the service for my specific use case. Brian (the service representative) was able to fix the technical problem I had (by telling me to choose a specific protocol in the Atlas VPN settings). However, because I was physically out of my home country at the time, I was not able to fully confirm the fix (since it wasn't my normal use case), so he refunded me anyway. Once I get back home, I'm going to sign up again, and I'm guessing that everything will work now.
By Andrew K.
Bir sorun ile karşılaştım ve temsilcileriniz saolsun hemen yardımcı oldular. yardımcı olacağınızı hiç düşünmedim. beni şaşırttığınız için teşekkür ederim. Minnettarım.
By Tunahan Y.
Needed to set an advanced option. Worked perfectly! Some of my own small local business sites were blocked. They said: "Could you please try changing your connection protocol to IKEv2? 🙏 This can be done by following these steps: For macOS, on the AtlasVPN application click on Settings, scroll down to Advanced settings, and choose IPSec/IKEv2."
By David K.
Enxcelent and fast customer service.
By Jose Luis Ruiz G.
Brian helped me with my concern. He replies fast and is very accommodating
By Adi A.