Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
438 reviews
ArtsySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Artsy is a free online platform for collecting and discovering art.
Artsy (artsy.net) has 438 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
438 approved reviews, newest moderated first
Follow up from customer service is top notch and shipping was excellent. The edition # of the art work was different than the # advertised. Artsy was great in confirming the discrepancy to ensure I wanted to proceed with the purchase!
By customer
Response from Artsy· Feb 12, 2024
Hello, thank you for your review! We appreciate your feedback and hope that you enjoy your artwork.
This is the second time, within a week, trying to buy a Shepard Fairey piece of art from AYNAC Gallery. Both times the 72 hour rule lapsed with no explanation. After the first lapse the product went right back onto the market for the same price. So I tried again to make the purchase, with the same results. Each time I received an email from Azusa stating that the gallery didn't respond and that she would note the account. As a consumer, how does noting the account help me? Do I have the amazing piece of are to hang in my home? How about actually contacting the gallery, via phone, rather than making a note. Then ask why the purchase was not honored. This should be followed up with establishing a way for the buyer complete the transaction with the gallery followed by delivery of product.
By John D.
Response from Artsy· Feb 12, 2024
Hi John, thank you for your review. We apologise that your order was not processed; the gallery had not updated their inventory to reflect that this piece has sold. We are following up with the gallery to discuss the importance of keeping their inventory up to date so that this does not happen again. In addition, our team is reaching out to you so that we can assist you in finding an alternative artwork. Please respond to our team if you have any further questions or concerns that you wish to discuss. Best, Artsy
Fast - kind - perfect
By Dr. Dieter H.
Response from Artsy· Feb 8, 2024
Hi Dieter, thank you for your review. We appreciate you taking the time to give us feedback. We hope to see you on Artsy again soon!
Artsy has something for everyone in all price ranges!!! Statues, they got them! Paintings, they got them! Pieces from ancient times, they have those too!!!
By J.A. A.
Response from Artsy· Feb 8, 2024
Hello, thank you for your review! We're glad to hear that you're enjoying your experience with Artsy. We hope to see you again soon.
Quick n packaged well
By Sj
Response from Artsy· Feb 5, 2024
Hello, thank you for your review. We're glad to hear your art arrived safely and hope you enjoy it.
Easy transaction and quick shipping. Item arrived safely.
By Melissa R.
Response from Artsy· Feb 5, 2024
Hi Melissa, thank you for your review. We're glad to hear your art arrived safely and hope you enjoy it.
uncomplicated transaction, prompt and safe delivery.
By Stefan S.
Response from Artsy· Feb 5, 2024
Hi Stefan, thank you for your review. We're glad to hear your art arrived safely and hope you enjoy it.
Incredibly quick follow-up with easy to follow instructions to re-authorize access to my account as a result of losing ability to receive authorization codes. Hunter was helpful and friendly. Customer Service doesn't get any better.
By DEW
Response from Artsy· Feb 1, 2024
Hello, thank you for your feedback! We appreciate it. Please do reach out to our team at any time, we are happy to help.
