Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
60 reviews
Artline USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From a humble beginnings with only three permanent markers in 1964, Artline in 2019 surpassed 100 million pens and markers sold worldwide in a single year. In the 50 years since its birth, Artline has won the hearts of consumers, in part due to Shachihata’s belief in listening to each of customer's voice, playing an important role in the creation of our products.We at Artline and Shachihata, have always sought to set the highest standard for our products while maintaining concern for the environment. In fact, Shachihata has obtained ISO certification for both its Quality Assurance and Environmental Management Systems.The result is a vast range of pens and markers for all purposes, manufactured responsibly to the highest quality standards and renowned the world over. No matter what your marking need may be, Artline is here to make the world a more colorful and brighter place.
Artline USA (artlineusa.com) has 60 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 2 reviews with 3 stars · Clear filters
The cap for the 509 dry marker required more than 6 lbs of force to remove it. I know that keeping air out of the marker tip is important but there are ways to do this without requiring a lot of force on a snap mechanism. I thought it was a twist off at first because of this.
By Asa R.
Dear Sirs, I received my order today. As you can see in the attached page, the black ink markers came dry. I will appreciate that you send me replacements. Many thanks,
By EK
