Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Made in the U.S. and handcrafted barn door hardware, elevate your home with affordable Artisan sliding barn doors and barn door hardware.
Artisan Hardware (artisanhardware.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
429 approved reviews, newest moderated first
I've ordered four barn door kits from Artisan Hardware in the past few years. I collect and hang unique vintage doors sourced from Seattle salvage stores — a barn door is the perfect solution for my home. Thank you Artisan Hardware!
By Julie
I haven’t even installed my tracks yet but don’t need to, to give an excellent rating. All parts are quality crafted and I was surprised at how remarkable the handles themselves are. I bought the top mount micro mounts and can tell just by looking and handling them, they are of excellent Quality. It’s obvious this company takes tremendous pride in their work and quality of their product. I will be buying more at the second stage of my farmhouse Reno.
By Scott E.
Excellent customer service! Our original door arrived w some minor damage that occurred during shipping. I sent them a few photos and a new door was shipped immediately. Very timely and great to work with!
By Cortnie E.
great company.....
By Charles C.
you guys took almost 3 months to deliver the product after multiple failures. poor response time
By Charles L.
Response from Artisan Hardware· Mar 28, 2018
I am sorry that we took so long to deliver the product. There are many factors are can contribute to this happening. We have been working on this process and have refined it with our internal processes and shipping services to make sure this doesn't happen again. If we can do anything to make this issue right for you let us know. Thank you, Artisan Hardware
We really like how the Artisan Hardware looks and works on our barn door. It was just what I was looking for and for a reasonable price.
By Dawn
Great product and lovely customer service.
By Laura F.
Excellent quality barn door hardware. Well made, heavy high-grade steel, great finishes on all metal hardware. Very well designed and works as advertised. Only consideration is the pricey cost. But, you get what you pay for.
By Wadeswoodwork.com
