Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
792 reviews
ARS/Rescue RooterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Great experience, the tech was fabulous! Very professional and explained everything along the way.
By Oscar
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
I had called so many plumbers from all kinds of areas around my town and I couldn't get 1 person to come help me within a decent time frame as I already been down for a week with plumbing issues. I contacted Hamilton and not only was they fast they had fair rates. I was happy they was telling me all good things im like no way,lol. Anyways they did come out that very next day,I was shocked. I had talked to them at like 7pm the night before so they was fast. I also reached out online with a message initially to the company and they was very quick at responding back to me.That was a Thursday afternoon by Monday they had me completely fixed up. It did cost a good amount to have my main line put in sewer line. The nice thing is they have financing which is amazing because nobody can just say hey here's 10,000 bucks. So that was extremely helpful to have access to that. The guys where very helpful and friendly they even fix a leak that they didn't have to do and could have charged me but didn't. So that was nice of them as well. They also came to my town which is out of there area so they went ABOVE and BEYOND in my eyes to be amazing helpful plumbers and I do appreciate that. I would highly recommend this company absolutely! They are reasonable priced and quick and friendly.
By Jeri C.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly and will absolutely share with our team.
On time, had proper tools, explained all and was the best plumber we have had in a long time.
By Tracy S.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Smooth process from start to finish. Everyone from the Repair tech, Sales rep, and Installation technicians were fantastic. Will definitely recommend to anyone and everyone.
By Michael
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Mark was there on time, it cost exactly what he quoted and he did the work quickly and carefully.
By JOHN
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Job well done
By Larry
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Christopher was great! The best I have ever had the pleasure to have performed the preseason maintenance.
By Michael P.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
The tech did an exceptional job.
By William L.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
