They were great in handling our problems
They were great in handling our problems
By Susan D.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
They were great in handling our problems
By Susan D.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
It was good they just have to be more careful taking merchandise out of the box they scratch my air conditioner
By customer
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service and if there is any details you have not had the chance to speak with our management team about, please let us know so that we can connect you.
Arriving on time as committed too! Their professional attitude, knowing why they were here . Kylie’s knowledge of heat pumps. Wasted no time removing old A/C and installing Heat Pump and explaining how it all worked. Apprentices (Jordan) also did a great job on keeping up with instructions and journeyman’s needs.Great job, Thanks
By JIM M.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
The tech was professional and knowledgeable and very kind.
By Stephanie
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
The entire process from the technical inspection to the installment of a new system was all handled in a professional manner. I was impressed with the expertise and knowledge of everyone I that I worked with over the time it took to get ever thing completed.
By Angela
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Technicians Brian & Josh the installers did an excellent job. During the process they kept me informed on what they were doing, answered all of questions, and did a great job of cleanup. Afterwards they helped me set up the new smart thermostat, which I could not have done by myself. They did the best job of any installation team I’ve ever had.
By Thomas
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
Plumber seemed efficient and experienced. Offered some good advice.
By Horseguy
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
It was perfect
By Emma
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.