Great master tech
Great master tech, Kyle Key
By MICHAEL
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Great master tech, Kyle Key
By MICHAEL
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
The installers were very professional.
By Lorenzo W.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
The first appointment had to be rescheduled because they overbooked & extremely busy. I didn't have an issue with that, I had an issue with them not contacting me to inform me. They apologized for the oversight and provided a discount. However, once I rescheduled, I didn't have an problem with Jaylen's work. Nice young man, knowledgeable and polite. I will use them again.
By JANICE
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
They got here on time. Did what was asked and did not take all day.
By Andrea C.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Outstanding customer service and very knowledgeable resources.
By JERALD
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
The local company sent 2-3 people out to break-down and remove the old furnace, air-handler and compressor. The guys were respectful to us and our home. Shortly after removal of the old unit, the new furnace and air-handler were in place while the compressor was being attached. We were informed as to what and why they were doing different parts of the project. Well done!
By David
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
good rapport and great customer service
By Jim
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Our technician did an amazing job.
By Varick
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.