Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
548 approved reviews, newest moderated first
Excellent service from employees who care about the customer experience.
By GB
Response from Arrow Lift· Oct 12, 2026
Thank you, GB, for recognizing our team’s care! We’re glad you felt well looked after and appreciate you taking the time to share your experience. - The Arrow Lift Team
the installer was very friendly and the stair lift is great.
By Gaylen
Response from Arrow Lift· Oct 9, 2026
Thank you, Gaylen, for your kind feedback about your installer! We’re glad you enjoyed working with them and are pleased with your new stair lift. Warmly, The Arrow Lift Team
Nathan was great. No pressure and was a tremendous help in choosing a product. Gabe is an excellent installation tech and was super informative and very efficient and personable.
By Gary L.
Response from Arrow Lift· Oct 8, 2026
Thank you, Gary, for your kind words about Nathan! We’re glad he helped you find the right fit and gave you room to make a decision you felt comfortable with. Best, The Arrow Lift Team
From the outstanding service from Nathan Stockwell. Nathan expert service showing us different options for our needs for our 91yr old Mother. Nathan was very kind and had a very pleasing and comfortable attitude which made the sale for the Heard family very reassuring for the sale. My Mother loves our new Arrow lift and makes her independance so much better. And Ray our installer was very professional from start to finish explaining all the working and mantiance of the stair lift. I highly recommend arrow lift to anyone in need of one. Outstanding service before and after the sale top drawer company and staff.
By Beatrice
Response from Arrow Lift· Oct 8, 2026
Thank you, Beatrice, for sharing how much your mother is enjoying her stair lift! Knowing it’s helping her feel more independent means a great deal to our team. We’re glad Nathan helped your family explore the options and feel comfortable with your choice, and that Ray explained how to use and care for the lift. Thank you for your kind words and recommendation!
Our salesman did a good job of describing the functions of the chair lift, then offered to take us down to their showroom so that we could actually see one and try it out. Our installer was very knowledgeable, efficient and personable. All in all, it was a very pleasant experience and we’re very pleased with our new chairlift.
By Pat H.
Response from Arrow Lift· Oct 7, 2026
Thank you, Pat, for telling us about your experience! We’re glad the explanation and chance to try a lift in our showroom helped you get comfortable with your choice. It’s also nice to hear that you enjoyed working with your installer and are pleased with your new stair lift! Warmly, The Arrow Lift Team
The product is excellent and has allowed me to do things I had to stop doing because I couldn't access some areas of the house. Kyle installed the lift efficiently and was sure I understood how to operate everything before he left.
By Mary
Response from Arrow Lift· Oct 6, 2026
Thank you, Mary, for sharing how your lift has helped you return to activities you’d been missing! It means a lot to hear that you can enjoy more of your home again. We’re also glad Kyle made sure you felt comfortable operating the lift before he left. Best, The Arrow Lift Team
i am so happy to be able to get outside and back in again !
By Maxine
Response from Arrow Lift· Oct 6, 2026
Thank you, Maxine, for sharing what a difference your lift has made! Hearing that you can get outside and back into your home more easily means a lot to our team. We’re so glad you’re enjoying it! - The Arrow Lift Team
Quick, friendly service. Peggy came out same day of my request for info. Answered our questions and facilitated our purchase smoothly. Delmario installed the chair expertly.
By JP
Response from Arrow Lift· Oct 2, 2026
Thank you, JP, for sharing your experience with Peggy and Delmario! We’re glad Peggy could meet with you so quickly and help you feel informed throughout the purchase, and that Delmario’s installation went smoothly. We hope you enjoy your new stair lift! Warmly, The Arrow Lift Team
