ArkaReviews of arka.com

I have been ordering our mailers from Arka for over 2 years and am really pleased with their service, professionalism and reactivity.

The design interface is easy to use, and I just love that I needed help finding my account. I emailed a rep I had in my inbox; they worked there even years later and immediately provided the information I needed to reorder. A beautiful company that makes gorgeous boxes!

As a custom event planner, with high end clients, I have to plan, coordinate, order and deliver scores of details within each event. My client asked me to arrange for a custom box to hold two wine glasses she was giving to attendees. Despite scores and scores of emails and more than 3 hours talking to the "customer service" agent, the box that was delivered was pretty but entirely too big for the project. Mind you, I took measurements of every detail of the glasses, the height, base, diameter of the opening, etc. and sent photographs of the contents, and told them exactly what kind of box we needed...only to get one that was about 2 inches too large at every point. I wasted no less than three weeks waiting for this order, only to have to start all over again with another vendor. This huge disappointment put my project in jeopardy because of the delays. Their "online" design tool prove fruitless as well. I will not reach out to this company again.

Great company and very helpful! Helped design a gift box for us a few years back and it was super easy and our clients loved it!

Attentive, polite and solution oriented approach. 10/10 would work with again.

Arka’s products are by far the best quality packing supplies I have found! Their printing is top notch and they’re eco-friendly. Also, the customer service has been outstanding. I can’t say enough nice things about Arka.

it was all good, until the boxes I ordered were delivered to my house, and not my warehouse. Needless to say, quite the inconvenience. ARKA said it was my fault and they won't participate in the cost I am incuring to fix it. I didn't think it's fair as they had my warehouse address as to be the shipping one. Regardless, I asked them to at least give me a shipping label, which I'd pay, but to help me at least with that. I never got a response from them, even though I emailed them about 5 times. I also see that the logo on the boxes is a little blurry and also, even with the insert, the product is flying around the box and doesn't stay steady. And now I am stuck with 200 boxes in my house, no response and 0 customer service. So no, I do not recommend ARKA.

Arka provided a high quality package at a great price point. The packaging print came out just like I designed it and their customer service has been great.