No follow up
Placed an order 9/2/2013 left an email with no response 9-8/2013 I called on 9/9/2013 said I must have fallen through the cracks Poor customer service
By Steve H.
Response from ArcticSpaStore.com· Nov 21, 2013
Thanks for your feedback. I am sorry we did not communicate this better. We will do a better job in the future. It does look like you received your order on the 12th though, 10 days from the time you placed the order to the time you received it including shipping time and weekends. Let us know what else we can do to help. We will be much quicker in our response as the majority of our reviews indicate. Thanks.

