Appliance GuysReviews of applianceguys.com

Horrible experience with this company and Raj specifically. I placed an order on March 16. After a week of no communication, I reached out asking for an order update. Raj promised he was contacting the "warehouse team" and I would have a shipping confirmation the next day. Surprise ... I never received a confirmation. This repeated three more times. After about three weeks of no movement, I requested a cancellation, which Raj promised I'd have within 24 hours. It's been a week, and no cancellation has been issued. Raj has my money, and I have received no appliances.

HIghly dodgy, and shonky operator which sends operators who have no clue what they are talking about and come without any testing tools or jigs. I will briefly recount what happened today. The real agency sent the 'Appliance Guys' to fix a malfunctioning dishwasher in the apartment we rented. The guy (with an asphyxiating body odour) came to my rented apartment and wasted no time saying the dishwasher was functioning ok and may have temporarily malfunctioned because of the use of a dishwashing powder and not tablet. When I pointed out that I used Bosch recommended 'FInish' brand dishwashing powder, which I have been using for 33 years in my own home, he dismissed what I said and promptly reported to the rental agency that I misused the machine by using a dishwashing powder - despite knowing fully well Bosch recommends it. The real estate promptly writes back to me to foot the call out fee - accusing me of mis-use. This is a scam. Customers please beware of calling such people

SCAM - bought a wine fridge. We chased about delivery scheduling, they were initially responsive but then ghosted us. Have had to file dispute with credit card company.

Scam. This is not a real store. Don't send them your money.

Absolutely awful. Placed an order for a large appliance eight weeks ago and it still hasn't shipped. I have called and written many times and still nothing.

Please avoid doing business with this company that doubles as Recreation Outfitters.com as well. They are just "middle men" -- They have no stock or inventory of their own. They take your money then source the item from another 3rd party. And it takes forever!

Order a bev center on Oct 3rd. Hadn't heard anything from them in 3 weeks. Emailed customer service twice with no response. Went online to chat and no response. Called this morning and got a dude who apparently is the one and only customer service guy. As he saw my email and apologized for not responding because he was out of office on Tues, Wed and Thurs. Also saw my chat and he apologized for not responding to that. I asked where my order was and he had no idea. Said he would have to check into it. WTF!!! So I said Cancel my order and refund my money. He said that would take 3-5 days! And he needed written confirmation. I kept him on the phone and sent an email and he confirmed receipt. I asked for written confirmation of my money being refunded. Kept saying that will take 3-5 days. And stonewalled every other specific question I had. This business is a complete fraud. Would NOT order anything from them or do business with them at all. Now reporting them to AMEX as a fraudulent business.

Terrible! The Appliance Guys recently installed a dishwasher for us, and it was not correctly anchored in the cavity and it rocks back and forth by 5cm when opened. When they were approached to repair it they refused to guarantee that the repair - or to be more accurate correcting a dodgy installation job - would be free of charge as "it may not come under the manufacturers warranty". The problem clearly isn't with the dishwasher, it's with the people who installed it. The dishwasher has been used four times. Either buy from someone else or don't let them install it.