Good Product and people
The product is a good product and the people that work at Appfolio are great!
By Brent
Response from AppFolio Property Manager· Sep 30, 2020
Thanks, Brent!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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765 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
765 approved reviews, newest moderated first
The product is a good product and the people that work at Appfolio are great!
By Brent
Response from AppFolio Property Manager· Sep 30, 2020
Thanks, Brent!
Every time I work with Appfolio's support team, I get amazing service and a quick resolution to what I need. One of the most important aspects of any system is how to fix it when something goes wrong. Appfolio makes this a breeze and is why I love there service.
By Robert D.
Everything is perfect and professional
By Sue
This is a very good company to deal with. They have always been very helpful in all aspects of the software and the website. I recommend them to anyone.
By TAMMYLANE
Overall the system works very well and added features continue to make it better. Getting support has always been frustrating but good once I get it.
By Dick
Response from AppFolio Property Manager· Sep 30, 2020
Thanks for the feedback, Dick!
And the most recent video conference for Branding was the best yet. What an amazing presenter Crystal Washington is! AppFolio is always striving to keep us informed.
By Jan
Response from AppFolio Property Manager· Sep 30, 2020
Hi Jan, thanks so much for your feedback and for taking the time to leave a review!
Super simple (yet all encompassing) user friendly property management software. I took off one star only because some of the accounting functions aren't top notch but still totally workable.
By Mara
My experience has been great. I teach our employees appfoilo. It is a handy tool to keep our business at our finger tips.
By Janelle