Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
599 reviews
Aon Affinity Travel PracticeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
I always purchase travel insurance from these folks. Never needed to file a claim, until recently. Unexpected health issues arose and I was unable to travel. My claim was handled promptly, professionally, amicably, and completely covered. Most pleased. Will use them anytime for future travel insurance. Well done!
By Wayne W.
Response from Aon Affinity Travel Practice· Jun 16, 2025
Thanks Wayne.
Very professional. Didn’t ask an extensive amount of questions…we sent in our medical paper work and were approved immediately. Soon after that we received our full reimbursement.
By June M.
Response from Aon Affinity Travel Practice· Jun 16, 2025
We are happy to hear you received full reimbursement.
This was a fast and efficient response! We had to cancel shortly before our trip and I was quite honestly expecting the refund process to be a bit onerous. It was the opposite. I would give AON my top rating and will plan to use them again.
By Tony D.
Response from Aon Affinity Travel Practice· Jun 16, 2025
Thank you Tony.
We had to cancel our trip due to unexpected and serious back issues. We followed the on-line instructions and submitted the requested forms via email. The claim was processed quickly and fairly, and the refund was directly deposited into our account.
By Mike W.
Response from Aon Affinity Travel Practice· Jun 16, 2025
Thanks for sharing your experience Mike.
Fast and full refund.
By Jewellery F.
Response from Aon Affinity Travel Practice· Jun 16, 2025
Thank you for your review.
Aon was very efficent and professional handling my clain
By Dan T.
Response from Aon Affinity Travel Practice· Jun 16, 2025
Thank you Dan.
It took awhile to get all the supporting documentation from Medicare and TriCare for life, but after submitted payout was quick and easy.
By The Real W.
Response from Aon Affinity Travel Practice· Jun 10, 2025
Thank you for sharing.
I was shocked that there was no hassle or attempt to not pay. Simple and fast!!!
By Chuck L.
Response from Aon Affinity Travel Practice· Jun 16, 2025
Great to hear Chuck!
