Very professional
Very professional; very helpful.
By Arthur L.
Response from AnswerFirst· Dec 1, 2025
Thank you, Arthur!
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AnswerFirst is a 24/7 live answering service and inbound call center. We provide answering services and contact center solutions to thousands of businesses around the globe. Our Customer Service Professionals are experienced customer service experts that provide first-class customer service experiences to our clients' customers.We offer the best pricing in the industry. No contracts or long-term commitment required. Pay-as-you-go and only for what you use. No overage fees or complex plans and no additional charges for nights and weekends.
AnswerFirst (answerfirst.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
212 approved reviews, newest moderated first
Very professional; very helpful.
By Arthur L.
Response from AnswerFirst· Dec 1, 2025
Thank you, Arthur!
Very good experience.
By Lamar S.
Response from AnswerFirst· Nov 21, 2025
Thanks for your review, Lamar! We're happy to hear things are going well!
I am unable to comment at this time as I don't believe we've received any calls to date.
By Geri G.
Response from AnswerFirst· Nov 14, 2025
Hi, Geri! Thanks for your review & for choosing AnswerFirst! We're excited to work with you!
Great customer service.
By Cheryl
Response from AnswerFirst· Nov 3, 2025
Thanks for your review, Cheryl!
Great company! We received many compliments on the great personality and how professional the people taking the calls.
By L&C Heating and Cooling, L.
Response from AnswerFirst· Nov 3, 2025
Thanks for your review! We’re so glad your callers are having great experiences with our team!
So far the contact ;I have had with the service has been very professional, courteous and timely in reaching out to me with regards to patient request.
By Claudette A.
Response from AnswerFirst· Oct 27, 2025
Thanks for your review, Claudette! We're glad to hear everything has gone smoothly so far and look forward to continuing to serve you!
Timely and professional service.
By Tonya P.
Response from AnswerFirst· Oct 13, 2025
Thank you, Tonya!
Great Service.
By KC R.
Response from AnswerFirst· Oct 6, 2025
Thank you for the review!!