AniiokiReviews of aniioki.com

I recently received my A9 Pro Max dual. I love the performance of the bike but Aniioki really should consider reevaluating the design quality. The huge tires kick up everything on the road especially water onto the bike & the frame has openings in several places that lead straight to the controllers incapacitating all functions.

I bought my aniioki a8 pro max 6 months ago. It works very well but I need to change a nut that has been faked and I can't get the same size anywhere. I don't know why the nut has been falsified. Apparently the components are not very good and in the spare parts there are no nuts available to attach the rim to the axle.

Ordered a replacement headlight, the pictures on their website show the exact same headlight for every ebike they have, but I took a chance. They sent me the headlight I ordered, but it was wrong. The blamed that on the pictures not being updated in a while on their website. They are unwilling to do anything about this. Do not trust this company at all. It's like dealing with a bunch of children that hide behind the keyboard and don't care at all about their customer. Buy something else. If Aniioki wanted to resolve this issue - they would send the CORRECT PART!!!!! and stop changing the way these bikes are built and keeping out dated pictures!!!!

Brilliant bike, huge battery that gives amazing range. Love mine A8 pro max

Worst company I’ve ever dealt with less than 60 miles on my bike half of which was me holding my phone in one hand trying to record the lack of torque they sent me three controllers a motor a throttle they agreed to take it back. I missed their three day window of return and found it on my porch. It’s been in the box ever since to be honest, it’s not worth the box that came in…. UPDATE after a year of they offered to Work with me. I sold it for $500 bucks two weeks ago. You guys are horrible horrible horrible

I bought Aniioki A9 Pro Max from Amazon. However after two weeks, while i had my kid on child seat, the bike stopped at the middle of the traffic while we were on a hill. Since it had password to turn on the bike, we stuck at the middle of the road. You cannot ride the bike with the pedals, without an engine, due to it's weight. All traffic stopped for a while, i entered the password and restarted the bike and pull it to right side. And run the bike again however it stopped again after 15 seconds. I restarted again and it stopped again in 15 seconds. So i remove the password and ride back home by restarting at every 15-20 seconds. I reached out to the seller. They accepted their fault and offered some part changes and gifts however i didn't accept since i didn't want to risk my kid's and my life with that bike again. I could not able to ride it without a fear since i ride my kid to her school everyday. The seller told me to return it with the original box however i didn't have the original box. Then they said me to put in a suitable box. Due to the dimensions of the bike there is no suitable box in the market. I covered it with moving blankets, two layers of cardboards and industrial stretch film. I gave the shipping dimension but the seller told me that FedEx would not accept this package because of it's shape. I personally went to FedEx and learned that there was no issue to ship. Then Aniioki told me that they would deduct the box cost from my refund. Amazon said that Aniioki didn't have the rights to that. Now i will process a pecuniary and non-pecuniary damages case with my attorney. Pecuniary damage for the bike and non-pecuniary damage for risking our life. Aniioki is very shady about aftersales. Don't believe the paid partnerships that you see on IG or Youtube. That was my 4th bike and i regret not to buy a bike from a reliable brands such as Lectric, Radwagon etc. Stay away from Aniioki to not risk your life and deal with cheap product and cheap people.

They don't reply when contacting them ,I had issues with pedal assist not engaging, they ask for a video?? brake issue no response. Other issues I had are Saddle adjustment clamp not enough force seat is turning left and right and lowering constantly finally broke the clamp, computer displays unknown symbols difficult to set thing up.Tires are thin and puncture to ease,3 flats in 2 weeks.I have it listed for sale now

I had a problem with my A8 pro rear wheel making noises when starting after a couple of emails with videos showing what was happening. They sent me a new rear motor which I received in 10 days. I install new motor problem solved. Thanks Aniioki great customer service.