AniiokiReviews of aniioki.com

Response from Aniioki· Feb 5, 2025

Dear Marcos, I’m really sorry to hear about the issue you're facing with your A8 Pro Max. Have you tried sending a photo of the nut to our after-sales team at [email protected]? If you can share that with us, I’m confident we can find the correct nut for you and offer the size for you. We really appreciate your patience and will do our best to help you resolve this! Best regards!

Response from Aniioki· Sep 25, 2024

Hi Emery, Thank you for your feedback. Did you make your purchase on August 25th? I found an order under the name "Emery" that closely matches the date you mentioned. Last month, our products were held up at customs for a while, and we sincerely apologize for the delay caused by this review process. Typically, we notify customers if their bikes haven’t arrived and update the estimated arrival time on our website accordingly. If our team did not inform you of the delay or offer a solution when you reached out about shipping, I truly apologize. Could you kindly contact us at [email protected] with your order number? We’d love to make it right by offering you a gift as compensation. Thank you again for your understanding, and we look forward to resolving this for you.

Response from Aniioki· Sep 18, 2024

Dear Jeffrey. I am sorry you are experiencing this, I did not find your order number using Jeffrey Geiger's name, are you able to provide your order number to:[email protected] We will check and solve it for you.