The hotels weren't great.
The hotels weren't great.. but once we complained they switched us. When I say not great.. I mean no hot water, noisy, minimal service. The guides were terrific.
By Customer X.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
228 reviews
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With US headquarters in Massachusetts, and local offices in South America, Andean Discovery directly coordinates all aspects of travel from start to finish, ensuring guests a seamless travel experience. Discover ancient ruins, remote islands, lush rainforests, and indigenous villages on a journey designed specifically for you. Andean Discovery is featured in The Boston Globe and other publications for its efforts to promote community-based tourism, which takes into account, first and foremost, the well-being of the people and places we visit.
Andean Discovery (andeandiscovery.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
The hotels weren't great.. but once we complained they switched us. When I say not great.. I mean no hot water, noisy, minimal service. The guides were terrific.
By Customer X.
Went to Quito, Galapagos and Machu Picchu with Andean Discovery. The tours that they set up for us was terrific. Their tour guides were fantastic and they were very accommodating of our needs. Would go with them on another tour with no reservations.
By Melvin
They did an exceptional and professional job on working with us to meet our goals and then they were great throughout our trip. We highly recommend them.
By Val D.
You guys were awesome. Everything was GREAT !
By Seth