Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
Andean DiscoverySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With US headquarters in Massachusetts, and local offices in South America, Andean Discovery directly coordinates all aspects of travel from start to finish, ensuring guests a seamless travel experience. Discover ancient ruins, remote islands, lush rainforests, and indigenous villages on a journey designed specifically for you. Andean Discovery is featured in The Boston Globe and other publications for its efforts to promote community-based tourism, which takes into account, first and foremost, the well-being of the people and places we visit.
Andean Discovery (andeandiscovery.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
Great adventures on the Galapagos Islands!!!! Our wonderful, knowledgeable guide Julio was perfect! He made the transports between islands easy and all the hikes educational and awesome! And Micaela at Andean Tours was so helpful and accommodating. Beautiful historic hotels in Quito and Isabella. A trip of a lifetime! Thank you! Becca and Bob Vandiver
By Rebecca
Our family of 6 traveled to the Galapagos Islands with this company and were completely satisfied with the detail and experience we had. We have 4 young adults ranging from 20-25 and they were able to tailor our trip to meet all of our needs. Not one issue with our vacation. Thank you Andean Discovery!!
By Aren
We had a wonderful trip with Andean Discovery in May 2018. Every detail was looked after, and even when our suitcase was delayed in Quito, our guide took us back to the airport the following day to retrieve it. Every guide was excellent and very patient- especially when going up Machu Picchu at a fairly slow pace! We have already recommended Andean Discovery to several friends. Fantastic tour operator!
By Judy and Martin K.
Our family of 13 traveled to Ecuador in December 2018. We started our planning almost 2 years before the trip was scheduled. We visited Quito, Mindo, Amazon, and Galapagos. You can imagine how hard it was to plan for so many people of varied ages and even harder to please them. The help and advice we received from Damian and Micaela was wonderful. The trip worked out perfectly. We made our own plan reservations to and from Ecuador. Micaela found out one airline flight time had been changed and we were not notified. It necessitated changing the return reservation for 4 people. She saved us a lot of aggravation. Lastly I highly recommend Andean Discovery and hope you have as good experience as we did.
By Victor and C.
Our guides were excellent, the hotels were sometimes beautiful, and we had a wonderful time. I would gladly use Andean Discovery for later trips to South America.
By David W.
Wonderful trip with great guides. It was well planned and exceeded our expectations. Would definitely recommend Andean Discovery to anyone looking to go to Peru or the Galapagos!
By DavidKemp
Andean Discovery was superb in all facets of our trip! From planning to execution to making last minute changes, they provided excellent customer service. The guides we had were knowledgeable and excited to tell about their countries. I can’t think of anything that was lacking.
By Michael
Each of the staff members were attentive, professional and knowledgeable. The accommodations and food were superb. Our tour group had a wonderful time.
By Chintana and R.
