ampReviews of ampfit.com

Waited months, bolt broke during install, numerous calls to tech support about loging in. Bought the subscription, twice, per tech support. Still having login in issues. Additional subscription still not refunded (as of last night). Been a week of back and forth and our account issues remain unresolved. No idea if the device is good or not. Haven't been able to use it.

Beware the Software as a Service. If you buy this machine, you will be locked in for a full year to pay the $23 per month. After this period, you can cancel. One thing to note is that their customer service is excellent and the machine itself is also pretty great, especially for those that don't have a lot of room for a workout.

Service and installation were great!

The device itself is great. I waited literal YEARS to get it, and received 3 delivery estimates which were all blown. (I had to message the company on IG to get these estimates- no one could bother to reach out to me. ) Finally, my device arrives on 4/13. My husband had bought it for me. I excitedly set up the app on my phone, and the installers walked me through connecting the device to my app. Excellent- I loved the machine for exactly 1 week. At no point was there any mention about completing the subscription purchase- not through the app store, not in the app, not in any emails. To be clear, I KNOW I had to buy a subscription- it just never gave me an option to! At the 1 week mark, the app stopped letting me use the paid features, and prompted me to buy a subscription. Again, there was no warning or mention about the trial ending. I was happy to buy the subscription but there was no device linked to my account, so therefore it did not give me an option to purchase a subscription. I contacted support, and they said the subscription needed to be made in the "owner" account, which in my case is my husband since he made the purchase. Ok- no problem, I have him make an account. Exactly like me- when the app is first set up you are placed into a mystery trial, which I figured out was 7 days long, based on my experience. At NO POINT is it made clear to you that this is happening. Of course, his account was brand new and there was no option to purchase the subscription. We contacted support on 4/21 and have since been in limbo- the device doesn't show up in either of our accounts, and there is no option to purchase a subscription under either of our accounts. We've been in an endless loop with no resolution.

Fast delivery and smooth service.

This is a great machine! We love it and it gives a wonderful workout! It's sleek and very easy to use. The customer service has also been top notch and phenomenal. They really care about giving customers the best experience.

While we had to wait a LONG time after pre-ordering. Once it was available in my area, the delivery and installation process was smooth. The installers were excellent! This is a well made ppeice of equipment

As I waited for the machine, they were always immediately responsive to any emails. The installation was a breeze as they knew exactly what they were doing and the machine and app are incredible. I’ve already recommended it to dozens of friends!