Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
728 reviews
Americo/Great Southern LifeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.➜ GET A QUOTEPLAN FPLAN GPLAN NAmerico is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.
Americo/Great Southern Life (americomedicaresupplement.com) has 728 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
728 approved reviews, newest moderated first
Keaton made it easy and informative.
By Susan E.
Response from Americo/Great Southern Life· Sep 30, 2022
Thank you for taking the time to leave a review, Susan. We appreciate your business and look forward to serving you!
On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications, and prior to hanging up the agent said, given her health at 70 years of age, he felt confident that Underwriting should approve. He calls back in half an hour and confirms that, indeed, underwriting HAS approved. I call back the next day to apply for my own Plan F with the same agent, but he cannot be reached so they connect me to Underwriting who informs me that my wife has been declined. I hang up and attempt to reach Cole Kraft. I leave a message. I leave a text message. As of this date July 25, 2022 I have nothing but crickets. Use your own judgement as to whether this review reflects on Great Southern or Agent Cole Kraft, but this has been our experience.
By Robert S.
Response from Americo/Great Southern Life· Jul 27, 2022
Hi Robert, thank you for taking time to leave a review and allowing us the opportunity to assist you. I apologize for the negative experience. Please email [email protected] with this information and the best contact information to reach you at so we can look into this further. Thank you!
Christopher Herst was awesome! this was not a product I wanted to buy and I was a pretty grumpy customer about it all, but he handled it very professionally. He is good.
By Carla Y.
Response from Americo/Great Southern Life· Jul 18, 2022
Thank you for taking time to leave a review, Carla! We appreciate your business and look forward to continuing to serve you.
Prompt, friendly service. Noah was quite knowledgeable and quickly helped me through the process of finding my Medigap G coverage
By Robert T.
Response from Americo/Great Southern Life· Jul 11, 2022
Thank you for taking time to leave a review, Robert! We appreciate your business and look forward to continuing to serve you.
Brian was very helpful and explained everything. Got approved right away and don’t have to worry about getting it done.
By TERI E.
Response from Americo/Great Southern Life· Jun 6, 2022
Thank you for taking time to leave a review, Teri! We appreciate your business and look forward to continuing to serve you.
Today I spoke with Christopher Hurtz. I found him to be extremely kind, very patient with all my questions, thoroughly informed me of the insurance I requested, was very polite, and so very professional.
By Joyce S.
Response from Americo/Great Southern Life· Apr 1, 2022
Thank you for taking time to leave a review, Joyce! We appreciate your business and look forward to continuing to serve you.
Good service
By George C.
Response from Americo/Great Southern Life· Feb 28, 2022
Thank you for taking time to leave a review, George. We appreciate your business and look forward to continuing to serve you!
I have never been treated so nicely by an agent before. Jalisa helped me get my medicare gap policy going extremely fast without waiting and calling back so many times as I have my past experiences with other insurance companies. She is truly a blessing!!
By Inez D.
Response from Americo/Great Southern Life· Feb 3, 2022
Thank you for taking time to leave a review, Inez. We appreciate your business and look forward to continuing to serve you!
