Very easy to deal with and excellent…
Very easy to deal with and excellent response time!
By David Hoague , Saint-Gobain Performance P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
354 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno
American Surplus (americansurplus.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
354 approved reviews, newest moderated first
Very easy to deal with and excellent response time!
By David Hoague , Saint-Gobain Performance P.
Exemplary service and very user friendly. We recently purchased a modular office. It was correctly configured, executed customization, and ready as committed. The sales team did a great job processing the order very clearly to ensure meeting our needs. The shipping dept also accommodated our special requests. Finally, we relied on American to install the unit in our building. The install team was on time, very professional, and did a great job. We appreciate that they did not leave until they were sure we were completely satisfied. I highly recommend American Surplus.
By Rocky DeSimone, Rebuilders Automotive S.
Ben was Great!! He understood my needs and the installers were great as well!! Would highly recommend your Company in the Future👍
By Michael DelMonaco , Boston Parks & R.
It was our first experience with American Surplus and what I can tell, the experience was good. They were very responsive and worked with me to take care of all my needs.
By Paul, Weso T.
They were very responsive, did everything they said they would do.Great to deal with. The product was great, delivered on time
By Lynn Kuhns, Apex Homes of P.
For over a decade, I have relied upon American Surplus to assist me with my ever-changing warehousing needs. John Celona is the consummate sales professional who readily gives his personal attention to detail to all of my orders. His expertise and pleasant demeanor (and that of his support staff) are key factors as to why I continue doing business with American Surplus. This, coupled with their diverse and competitively priced inventory makes the team at American Surplus a force to be reckoned with in the warehouse supply industry.
By Christine M.
Response from American Surplus· Sep 16, 2019
Thanks for the glowing feedback, Christine! We're looking forward to serving you again soon!
Great company easy to deal with and fast shipping
By Chris Tubbs, Suncoast C.
Shelves were promptly shipped, Customer service was fantastic. Shelves were in good shape I highly recommend.
By Linda N.