American Surplus is an excellent…
American Surplus is an excellent company with quality products and great prices.
By SHARE F.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
354 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno
American Surplus (americansurplus.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 27 reviews with 4 stars · Clear filters
American Surplus is an excellent company with quality products and great prices.
By SHARE F.
I was looking for Racks to be used in the plant and was able to discuss the needs with sales and inventory and selection allowed me to find and purchase exactly what I needed.
By John D.
Matt Hawkins did a great job laying everything out and the pricing was the best.
By Concord Electric S.
repeat business - good quality product - just need to clarify the style and type prior to purchase to make sure it will work as intended as well.
By Matt B.
The purchasing process was great, very friendly and very helpful. They went out of their way to ensure that I got what I needed. They even changed a confirmed order when they found more desirable parts. The shelves (920 bays with 7,000 shelves) came in very dirty. After power washing, they are fine. Very few are unusably damaged. Summary: I will recomend and use this source again.
By Bethany Fulfillment W.
Great saving on slightly used items (wired tool crib). We hope to get more saving on industrial shelving in the future. Cliff
By Cliff H.
knowledgeable and friendly both sales and finance- Good communication
By customer
Delivery and communication were good, I would recommend sending all drawings separately at the time of shipment. Disappointing to receive the paperwork on the third load, preventing any advanced planning and prep work. But, overall happy with the product ordered and received.
By No Ga C.