Great experience would use them again.
Great experience would use them again.
By Jay S.
Response from American Surplus· May 30, 2018
Thank you for your feedback!
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
354 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno
American Surplus (americansurplus.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
354 approved reviews, newest moderated first
Great experience would use them again.
By Jay S.
Response from American Surplus· May 30, 2018
Thank you for your feedback!
Still waiting for our pallet wrapper .... unacceptable. Your records are wrong. You cashed my check 4/24/18 so the fact that you happily cashed the check but didn't put it in your system to ship until 5/25/18 is on you and not me.
By Authentic D.
Response from American Surplus· May 30, 2018
I do sincerely apologize, the order out of the factory fell through the cracks and I apologize for that and there is absolutely no excuse for that in any way shape for form. Even though it was a factory omission, you are our customer and want to address your concerns.