Confidence that American Stairlifts stands by their product.
The representative responded to my service call very quickly. Someone was at my door the next day. When the product involves personal safety, that is [very important.
By garbo
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free QuoteQueens, NY | StairliftsNassau County, NY | StairliftsSuffolk County, NY | StairliftsLearn MoreAmerican StairliftsLong Island's Stairlift SpecialistsAmerican-Made ProductsResponsive Service5-Star SupportAt American Stairlifts, we strive to deliver improved comfort, mobility and peace of mind. We take the time to truly learn about our customers needs, then recommend the best stair lift solution to help remove mobility challenges.We are proud to offer stair lifts from Bruno® – a veteran-founded, family-owned American company renowned for crafting the most dependable, best-engineered accessibility lifts in the industry for over 30 years.Combine Bruno’s superior product quality with responsive and knowledgeable service from American Stairlifts to enjoy your home on all levels!
American Stairlifts (americanstairlifts.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
64 approved reviews, newest moderated first
The representative responded to my service call very quickly. Someone was at my door the next day. When the product involves personal safety, that is [very important.
By garbo
It works great and all the people involved are wonderful
By Beth P.
Professional, efficient and easy to understand
By Steve S.
Everything from the first phone call to them was effortless. No waiting, prompt appointments made, very clear follow ups and communication skills were top notch!! Highly recommend this company.
By Giuseppina
Love that i can now go into my basement without any worries. Quick installation time.
By Robert L.
American Stairlift were quick to respond and show me their product. Everyone was very polite and professional. They installed quickly with no damage to the house. Thank you.
By DAVID O.
I was so nervous and hesitant to admit I needed a stairlift due to my poor mobility. It actually was preventing me from going down the stairs alone and always terrified of falling. I saw American Stairlifts great reviews and called. Carl the sales representative was very patient and helpful in making my decision. The installation was done perfectly and they even had me go up and down using the chair numerous times knowing how nervous I was. I am writing this review now after going out to my porch on my own. The freedom this has given me as a 63 year old women who went from being depressed to feeling confident and proud to say I invested in myself. This is not just a company. The people and faces you see are kind and patient and are there for your needs. I highly recommend them. Angela 💛
By Angela N.
I was very careful and cautious when looking for a company . They made an amazing chair lift all custom and delivered the quality product and service that exceeded my , our expectations . Made us and my mom very happy , thank you to the Bruno family .
By Giga B.