great
super simple
By Tatiana H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,854 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,854 approved reviews, newest moderated first
super simple
By Tatiana H.
It was very easy to apply
By for your order T.
Great and professional service. I'm recommending. All time send your comments and effective communication. Thank you
By Elvia
Fast, efficient, and very decent cost! I'd rather $240 then double that in fees and pet rent every month plus nobody can turn me down!
By Riley
I found the website easy to get through. The response was fast. Now, I feel much better knowing my dog is certified and she is recognized for all she does for me.
By Stephanie B.
Quick and responsive
By Logan L.
Had an amazing experience.
By Donald M.
Still in the process of having my dog approved as an emotional support animal. So far the process has been smooth and expectations set have been clear.
By Dee Dee B.