So fast and easy
So fast and easy! My therapist doesn't do esa letters and I never needed a letter before, but now I'm moving into an apartment and I don't know what I would do without my Cora. Thank you so much!!
By Mo
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,854 reviews
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American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,854 approved reviews, newest moderated first
So fast and easy! My therapist doesn't do esa letters and I never needed a letter before, but now I'm moving into an apartment and I don't know what I would do without my Cora. Thank you so much!!
By Mo
It was so easy to finish the questions and get certified , now Molly can legally go anywhere I go.
By Donna T.
Great I appreciate this company
By Ameeneh A.
El proceso fue rapido,estoy contenta con eso,ya solo estoy esperando mi carta,me envian correos para que valla sabiendo como va mi proceso y me mantienen informada,gracias American services pet 😊
By Indira Díaz A.
It was easy and clear to understand. Honey flies with me everywhere. This has made me feel so much better having her by my side.
By Sharitha F.
Your people there made me very comfortable. They were very polite easy to talk to and I’m looking forward to getting my letter.
By Michael T.
Mistakes were remedied in a timely fashion
By Tom Y.
Very professional. Explained everything thoroughly and helped me get my letter immediately.
By Diana