American Outdoor Grill ShopReviews of americanoutdoorgrillshop.com

Initial quality is good but one of the spark generators failed in the second season of use and when I opted to replace both generators this spring I discovered a poorly done “ factory repair” on one of the unit’s generator plugs. This plug came apart when simply unplugging unit. Combined with no extra slack for ignition wires, it makes correction of issues a real pain. Not happy having to spend additional time and money correcting an issue that should not have been my problem in the first place.

Burners keep failing and not covered by your warrentee

Spent $3,000 on an AOG with accessories and emailed them one question, but never heard back from them!

I have a built-in 30" natural gas grill. The battery operated igniters have worked very poorly from day one, the knobs have been loose from day one. I find that this grill has numerous hot and cold spots, and it doesn't provide even heat at all.