Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
22 reviews
American Outdoor Grill ShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Outdoor Grills are designed and manufactured in the USA by RH Peterson, the same company that brought you Fire Magic Grills. American Outdoor Grill Built in BBQs are budget friendly and perfect for any island in your back yard or patio. Depending on your cooking needs, choose between two series and three popular sizes, 36", 30" and 24" models.
American Outdoor Grill Shop (americanoutdoorgrillshop.com) has 22 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
22 approved reviews, newest moderated first
Spent $2,500 on the grill, the burners have never worked correctly. I’ve had email correspondence with the manufacturer and they have basically just continued to say I need to take it apart and clean it.....even though it has never worked. Do not buy from this company.
By Jeremy F.
Bought a 3 burner AOG. Utter disappointment. Either doesn't get hot enough or causes flareups that turn into a firestorm. Hard to clean. Have a Home Depot Weber at my vacation place that cost less than 1/5th of this piece of junk that cooks fast and never flares up. AOG not recommended. Avoid!
By Marvelous M.
Very poor delivery time. Placed an order for AOG grill replacement parts on 9/17/20. Finally received the shipment on 10/30/20. Worst part is I only received 1 of the 2 parts that I ordered but according to their website both items were shipped in the same box. Now I will have to hassle with them for refund for missing item.
By Sam G on tje Central Coast of C.
Initial quality is good but one of the spark generators failed in the second season of use and when I opted to replace both generators this spring I discovered a poorly done “ factory repair” on one of the unit’s generator plugs. This plug came apart when simply unplugging unit. Combined with no extra slack for ignition wires, it makes correction of issues a real pain. Not happy having to spend additional time and money correcting an issue that should not have been my problem in the first place.
By Greg L.
Great grill! I have had 2 burners burn out and contacted the business I purchased the grill from and I was sent new burners from the manufacturer within a few days. Excellent customer service.
By Bill F.
Best grill I've ever owned!
By TKP
Excellent quality. I had a question and was able to get it answered very easily.
By Tumlinson, E.
Excellent source for AOG parts for your grill if you are a Do-It-Yourself person. Prices are reasonable and service is rapid as long as part is in stock. Stock status is available.
By JP
