Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provides sales, service, and support of weather stations, weather equipment, weather radios, weather instruments and software.
Ambient Weather (ambientweather.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 3 reviews with 2 stars · Clear filters
I have used many Ambient Weather products over the past 10+ years, and their products have worked well and build very good. Although if you have any issues the support is poor at best. Difficult to get a hold of and rarely respond. I still like the products, but support sucks and wouldn't recommend them.
By Michael N.
WS2903 base outside units last less than a year, because of where we live it cost more to do a warranty return than it does to replace the unit. Will probably not purchase again because of the inflexible warranty policy.
By customer
We brought a WS-2902C with a weather camera, and while it looks good, it's not lived up to what we expected from a several-hundred-dollar weather station. The camera is massively over-exposed when looking into the setting sun, rendering it practically unusable for what it was bought for. This was brought to the attention of AW immediately after installation who stated the "lens flare" is completely normal and the camera is not defective - despite side-by-side images with our existing camera in exactly the same spot being far superior and it not suffering the same problem. The lightning sensor has never detected any strikes, despite changing sensitivity levels and batteries on multiple occasions and several storms over the last year passing through. And yes, it is connected to the display! :P And to top it off, at the 14 month mark, the outdoor temperature & humidity sensor failed and requires replacement. As the warranty is only 12 months, they charge you for it. This is a $40AUD part, but AW want to charge more than $70AUD for shipping - so nearly $120 total, for a $40 part. And you can't buy the sensor buy itself, you have to buy the complete enclosure. Finally, we left a less-than-stellar review on their own website detailing the initial problems (Camera, lightning sensor not detecting, etc) and they are clearly censoring anything less than 4-star reviews, as ours has never been posted. USE CAUTION - you could probably do better with a Davis Instruments or similar package. Pricier, but you get what you pay for...
By Rob W.
