Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
369 reviews
Altra Federal Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
369 approved reviews, newest moderated first
Great bank,easy to work with. This bank has been there for me in my time of need.
By Ryan K.
Response from Altra Federal Credit Union· Apr 29, 2022
Thank you for sharing, Ryan! We're happy to help you live your best life!
I am happy that we are partner with Altra.No hassles and no delayed.
By ROBERT S.
Response from Altra Federal Credit Union· Apr 29, 2022
This is great to hear, Robert! Thank you for choosing Altra!
I’ve already told you everything
By Diane
Response from Altra Federal Credit Union· Apr 29, 2022
Hello Diane, It appears our Member Contact Center Supervisor, Addie, has left you a voicemail and sent an email about your situation. Please reach out to her if you have any other questions. Thank you for choosing Altra!
Good overall experience. Aimee Frier is a pleasure to deal with. The phone system is a little tricky to speak to someone but other than that a good experience.
By Donnie H.
Response from Altra Federal Credit Union· Apr 22, 2022
Thank you for sharing your experience about Aimee, Donnie! We appreciate your business with Altra!
Altra was very nice in solving any problems I have ever had!!
By Mary H.
Response from Altra Federal Credit Union· Apr 18, 2022
We're so happy to have helped you, Mary! Thank you for choosing Altra!
They are with you every step of the way and offer excellent advice. Very knowledgeable staff. Couldn’t think of another bank I’d rather be at.
By Kevin C.
Response from Altra Federal Credit Union· Apr 18, 2022
Thank you so much, Kevin! We're happy you chose Altra to help you live your best life!
I have been banking with Altra for 10+ years. Highly recommend and have even supported friends in switching to Altra! So impressed with their employees and community based values.
By Em
Response from Altra Federal Credit Union· Apr 18, 2022
Thank you for your loyalty to Altra! We are happy to help you live your best life!
Renee is the best!!! Always a great experience!!!
By Willie
Response from Altra Federal Credit Union· Apr 18, 2022
Thank you for the kind words for Renee! She is one of our best for sure! Thank you for choosing Altra!
