Excellent customer service
Excellent customer service. Fragrances are on point!
By Amy K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Excellent customer service. Fragrances are on point!
By Amy K.
Amazing customer service!
By Tiffany
On top of having lovely products, when there was a small issue with my order their team was very responsive and quick to offer a solution that was above and beyond kind and helpful.
By Savannah N.
Good exchange process, vital for trying out scents.
By Seth P.
Excellent customer service by provide fast and direct help.
By Lupe Z.
Great customer service, sent a replacement when mixed up order arrived.
By Ian O.
Good service
By emmy M.
Had an issue with an order and resolved immediately!
By eric C.