Alt Fragrances
Customer service was polite and friendly. Shipments are fairly fast. All Fragrances that I purchased i absolutely love. I'm very happy with this company
By Gerald K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,713 reviews with 5 stars · Clear filters
Customer service was polite and friendly. Shipments are fairly fast. All Fragrances that I purchased i absolutely love. I'm very happy with this company
By Gerald K.
I recently ordered the ALT fragrances bundle and its so good i had one before smells so great
By Sahaj H.
The search bar made finding exactly what I was looking for easier. There was also very rapid feedback from the staff. The entire process was efficient and easy.
By Troy D.
Customer service is 11 out of 10 and the product is 20 out of 10
By Justin H.
Love the dessert scents at ALT! Customer service is awesome! Thank you ALT family!
By Rowena Marie D.
I am in love with the Crystal fragrance, I began with it about 2or3 years ago because I had gotten bored with my usual fragrances. I saw the ad for alt fragrances and tried Crystal and that was was it!
By Christine B.
Great customer service. Answered questions. Offered discounts.
By Jeremy P.
My package arrived but had leaked out in the box. I contacted ALT via email letting them know along with pictures of the item and they resent me a new bottle. Great customer service
By MA