Customer support is amazing
Customer support is amazing. A bottle arrived leaking from misshandling at the post office. I sent a picture and they sent out a replacement bottle.
By Trevor N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Customer support is amazing. A bottle arrived leaking from misshandling at the post office. I sent a picture and they sent out a replacement bottle.
By Trevor N.
Fast and easy buying. Scents are on point. Best company I’ve dealt with in years.
By David S.
On point with communication, you guys are amazing and can’t wait for my colognes again!!
By Chadidiah War D.
The perfumes are simply amazing. They smell better than the originals. The scent is long-lasting, staying with me throughout the day. I’ve been getting so many compliments. Great customer service and fast shipping. I highly recommend
By Rie G.
It's a scam. Delivery wait is endless and when you ask for refund, they only give you credit or replacement. Don't fall for it.
By Gaurav S.
I always search for the best clones out, & ALT is simply the best. Longevity & smell of the parfums are amazing for the price. Keep up the wonderful work. Excellent work.
By Mack F.
Support is always helpful and polite. Products are A1. The variety and smells are amazing! My favorite right now is Falcon!
By Martin
Great customer service
By Dina