I received the wrongs parts order parts…
I received the wrongs parts order parts and didn't receive everything
By Edwin S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
487 reviews
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Turn to our selection of drywall taping and finishing tools when you need to get the job done. We offer top brands like TapeTech, NorthStar, Columbia, Graco, Titan, TapeWorm, Platinum, and many more!
Al's Taping Tools & Spray Equipment (alstapingtools.com) has 487 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
487 approved reviews, newest moderated first
I received the wrongs parts order parts and didn't receive everything
By Edwin S.
Los productos son de calidad y llegaron en el tiempo estimado
By Daniel Rodriguez B.
I found what I needed very easily and the ordering process was quick and the tools were here before the estimated time
By Pete M.
The order was delivered on time but one item was messing and I made a call and they said they were putting it in the mail that day and I told him that I got a extra item they told me not worry about it.
By Gary A.
They had the part I was looking for. Shipping was extremely expensive
By Callan V.
I called into Al's to get a Northstar gooseneck. The lady whom answered told me they don't sell those there. I looked online and they had them in stock. I bought it and called back immediately. After I told her they sell them online, she told me I'd be waiting a while. After a brief exchange, she decided to actually go and look on the shelves. Sure enough, they had several in stock. Imagine if she would've just initially looked.
By John D.
Response from Al's Taping Tools & Spray Equipment· Sep 6, 2022
Hey John, I am sorry for this issue. We have had a tough time keeping NorthStar products in stock due to them having major supply chain issues and a labor shortage. 95% of the time, we seem to be out of stock of their products. We must have just gotten that product back in stock that day because I know we have not had them for many months.
Everything got delivered exactly as I ordered and right on time
By Helaman L.
Fast shipping I want to buy whole set thanks
By Andres Cacique C.