Email with tracking no. never sent
The ordering process was easy. After placing the rider I received an email stating that I would receive another email with tracking info once it was shipped. We'll, I never received that email.
By Eric
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
487 reviews
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Turn to our selection of drywall taping and finishing tools when you need to get the job done. We offer top brands like TapeTech, NorthStar, Columbia, Graco, Titan, TapeWorm, Platinum, and many more!
Al's Taping Tools & Spray Equipment (alstapingtools.com) has 487 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 15 reviews with 3 stars · Clear filters
The ordering process was easy. After placing the rider I received an email stating that I would receive another email with tracking info once it was shipped. We'll, I never received that email.
By Eric
Never got a notice of shipping so I had to repeatedly call your company to find out the status of my order.
By Brian S.
I didn't receive a receipt with my order, I can't pull my order up on the website, and nobody has replied to my email
By Donna
Ordered a 8” and 10” flat boxes along with a box handle. Received a 10” and12” flat box and handle
By Matthew S.
Response from Al's Taping Tools & Spray Equipment· Jul 14, 2023
Hi Matthew, Please give us a call and we will make sure to fix this for you.
The item was shipped in it's retail packaging which was very flimsy. The item was OK but the box was in bad shape.
By rick W.
If you are going to get tools from here for your next project definitely give yourself time for the items to arrive and for mistakes to be corrected. I recently got my order but I had an item missing and now I guess I'll have to start my next project without it.
By Lucio
Products purchased are perfect but shipping is expensive
By Steven A.
missing part of an order. the missing parts are highlighted on my reciept. I imagine that means they are on back order but don't know since there is no explanation or email.
By Walter H.