Ordered 4 of the same items but only…
Ordered 4 of the same items but only received 3 with no explanation. I guess I’ll give it an extra star because they ended up only charging me for 3 and not 4.
By Nicole
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
439 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Top outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
439 approved reviews, newest moderated first
Ordered 4 of the same items but only received 3 with no explanation. I guess I’ll give it an extra star because they ended up only charging me for 3 and not 4.
By Nicole
I love shopping at als, great products lovely costumer service
By Essi
Everything is easy to find, all the employees are ready and willing to help.
By Zach
It is the first time I buy in Al's and I am surprised with its good service. Pretty fast shipping method. I recommend at 100%.
By Alvin
Website is easy to navigate and locate product. Customer service was polite and very helpful in providing specifics about products and checking availability through multiple store locations. My order arrived very quickly and I am satisfied with the product.
By Tieflyeraz
Very fair price and quick service...my towels are AWESOME!
By Joyce
My order arrived promptly, and exactly as ordered.
By JoAnn
Arrived very quickly! Shorts were just what I expected!
By Stacy