Great site
Great site, very affordable.
By RYAN
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
439 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Top outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
439 approved reviews, newest moderated first
Great site, very affordable.
By RYAN
placed order then 3 days later told me order was out of stock!!!!!!!!!!!!!!!
By charles
Great outdoor retailer. Fast, easy order fulfillment and shipping with no billing unexpected issues (pricing accurate on website). Good customer service - where there was a backorder/OOS situation, staff were quick to communicate and offer a suitable resolution. Website works well in terms of both UI/UX and in general performance, and checkout process feel secure. Good account/profile management capabilities. Al's also offers good value too! Haven't tried to return items, but I expect if I needed to return items, customer service would be good.
By Marlon
First class!
By Customer
Als.com is part of a class of shopping sites that are great because they have been running a great brick-and-morter store for years and understand customer service.
By Mike B.
Als.com has great prices and the website is easy to navigate, but it needs a little work. There are multiple items that don’t have a photo showing what they look like, or there is only 1 photo and you can’t see what the other color options look like. If you fixed this problem your website would be much better to shop with!
By Emily
great products great price great shipping great service
By David
Reliable, best priced quality merchandise on the market This is the best place to buy top quality fly fishing gear at discounted prices well done!
By Jeff