Satisfied customer
I ordered two trains for grandchildren. Both orders were processed promptly and received before Christmas! Grandchildren are playing with their trains!!
By Karen M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
173 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
Alphabet Trains (alphabet-trains.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
173 approved reviews, newest moderated first
I ordered two trains for grandchildren. Both orders were processed promptly and received before Christmas! Grandchildren are playing with their trains!!
By Karen M.
Can’t wait for my nephews to receive their trains. Love the colors & quality!
By Marisa N.
I was so excited to get this in time for Christmas! Blocks are colorful and well-constructed. I also ordered Santa and little red caboose. Thank you!
By Jeinine U.
This is exactly what I wanted. I had purchased one for my other grandchildren but that website no longer had it so was really happy to find one for my youngest.
By Nita
Will order again! Well made IN AMERICA! Love it
By shelicca D.
Could not ask for better service. Amazing quality on the personalized stools
By David M.
I was concerned about not getting confirmation of order, so I called to inquire in which they were very accommodating. Then sent a new conformation and advised me to check junk mail too. when product arrived it was well made and good quality materials.
By Kathy B.
Never received product!!!
By Laurie L.
Response from Alphabet Trains· Sep 18, 2020
We are extremely sorry to hear that. We do not have a report of you contacting us about the problem prior to this review. Would you please contact us at your convenience so we can help resolve your issue? You can reach us at [email protected] Thank you