Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
333 reviews
AlkaiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet Alkai: Your game-changing AI Social Media Companion. Say goodbye to solo social media management and disappointing agency experiences. Alkai brings you a cost-effective, AI-powered assistant that crafts eye-catching content, maintains a consistent posting schedule, and tailors everything to your brand's unique voice. With Alkai, enjoy endless creativity, on-demand content creation, and the peace of mind that comes with having a dedicated digital team member. Elevate your social media game with Alkai and turn your online presence into your business's superpower.
Alkai (alkai.ai) has 333 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
333 approved reviews, newest moderated first
Easy to use editor, automatic daily posts that can be edited and either saved or posted straight to social media
By Steven M S.
Response from Alkai· Dec 5, 2024
Glad you're finding Alkai easy to use! We strive to save you valuable time in making social content.
You need some tutorials which show us how to not only use the app but also how to make best use of it’s features. We need information on how to re-evaluate our website as mine changes and evolves. Can we use it for more than one website? This type of information is needed by customers to get the best use from the app.
By Darlene
Response from Alkai· Nov 21, 2024
Hi Darlene, Thanks for the feedback! If you haven't already - please check out our blog and help site. Both have valuable information about Alkai and we're constantly adding new articles to each. https://www.alkai.ai/blog/categories/alkai & https://help.alkai.ai/ Best, Carey
Consistency and response time
By Paula L.
Response from Alkai· Nov 20, 2024
Thank you for highlighting what matters most! We’re committed to providing consistent and timely support to meet your needs.
S-till have the same templates without any improvement.
By customer
Response from Alkai· Nov 20, 2024
Hello, Thanks for the feedback. We added 4 new layouts in the past week and are working on even more! Best, Carey
Love the automated tools and the ability to receive reminders, as well as do everything from your phone. Things I think need improvement: Please make it so we can hyperlink our web sites. No one types in the site manually anymore. Make changes already applied stick, even if you don't "SCHEDULE" in the event additional changes need to be made.
By Carey C.
Response from Alkai· Nov 19, 2024
Thank you for your feedback! We're glad you’re loving the tools and reminders. We appreciate your suggestions and will share them with our product team as we work on continuous improvements!
It is an amazing app. A little difficult to figure out how to use. But I’m still learning.
By Rhondi B.
Response from Alkai· Nov 19, 2024
Thank you for your feedback! We’re thrilled you’re enjoying the app. If you need help, feel free to check out our help desk on the Alkai website or reach out to us at [email protected]. We’re here to assist you!
Makes social media actually fun seamless on schedule on time right information exactly what my business needs!
By Callie L.
Response from Alkai· Nov 19, 2024
Thank you for your kind words! We’re thrilled to hear Alkai is helping you and making it fun in the process. We're here to keep delivering exactly what you need! 🚀✨
So far I like that some content is pulled from the website, but it's not 100% Some of the images dont really match with the copy. In my case, it's best to have some images in a folder on the phone to use as substitutes. I havent tried it on a desktop yet though, but I definitely will because I prefer to use the laptop for most things.
By Pamela C.
Response from Alkai· Nov 19, 2024
Thank you for sharing your experience! We’re excited that you’re finding value in the app and exploring its features. Your feedback about image matching and customization is super helpful, and we’re always working to make things even smoother. Let us know how it works for you on desktop—we’re here if you need anything!
