I can't maneuver the app
I can't maneuver the app. The reels that are texted to me are not satisfactory.
By Benita Harris P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
333 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet Alkai: Your game-changing AI Social Media Companion. Say goodbye to solo social media management and disappointing agency experiences. Alkai brings you a cost-effective, AI-powered assistant that crafts eye-catching content, maintains a consistent posting schedule, and tailors everything to your brand's unique voice. With Alkai, enjoy endless creativity, on-demand content creation, and the peace of mind that comes with having a dedicated digital team member. Elevate your social media game with Alkai and turn your online presence into your business's superpower.
Alkai (alkai.ai) has 333 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 8 reviews with 2 stars · Clear filters
I can't maneuver the app. The reels that are texted to me are not satisfactory.
By Benita Harris P.
The content was not based on hats and millinery
By SheWorkz
Response from Alkai· Oct 31, 2025
Hello. Thank you for the feedback. I can help you get Alkai back on the right track - please write into support so we can be of assistance. [email protected] or https://help.alkai.ai
There was really no variation
By Aqunita B.
Response from Alkai· Sep 15, 2025
Hi Aqunita, Thanks for the feedback. We're working to add more variety to Alkai. I can see that we made Meme posts, Carousels, Customer Review posts as well as posts featuring your services. It looks like Alkai reused a photo from your website more often than ideal - we offer quick editing tools to change photos and add/upload more to allow Alkai more to choose from. Please contact customer support at https://help.alkai.ai and we can offer some additional help to improve your content. Best, Carey
For $120 this site is very elementary I expected more
By Donna N.
Response from Alkai· Jul 16, 2025
Thank you for your feedback. We’re sorry to hear it didn’t meet your expectations. We’re always working to improve and would love to understand what you were hoping for. Feel free to reach out at [email protected] so we can learn more.
So one thing is changing Facebook links and besides that I love it
By Micheal T.
Response from Alkai· Mar 12, 2025
Glad to hear you're loving Alkai. We try to make the process of connecting social network accounts as simple as we can but recognize getting all the permissions set up correctly within Facebook is not always a straightforward process.
It doesn’t read the media and choose the. Best options
By Zai
Response from Alkai· Jan 29, 2025
We’re sorry you’re experiencing this. We understand how important it is to have the right media chosen. If you’d like us to take a closer look, please reach out at [email protected] or visit https://help.alkai.ai/en/. We appreciate your feedback!
Not great. Not unique.
By Marly
Response from Alkai· Jan 7, 2025
We’re sorry to hear that your experience with Alkai didn’t meet your expectations. We would love to hear more about it at [email protected]
S-till have the same templates without any improvement.
By customer
Response from Alkai· Nov 20, 2024
Hello, Thanks for the feedback. We added 4 new layouts in the past week and are working on even more! Best, Carey